Get in touch
For product information, pricing, samples, distribution enquiries or technical support, the Grinwood team is here to help. Whether you are planning a first container, preparing a project offer or looking for a composite partner for your market, tell us what you are working on and we will put you in touch with the right colleague.
Our sales and technical teams work closely together, so you get clear answers on products, colours, lead times and installation from one point of contact. We reply to every enquiry within 24 hours on working days, and we are happy to send samples or arrange a showroom visit.
Zhejiang Province, China ZIP code: 313025
Frequently asked questions
The contact page is designed to help visitors find the information they need quickly and confidently. This FAQ provides clear answers to common questions about communication, support, and practical matters related to reaching the team. It offers a straightforward overview of how inquiries are handled and what can be expected when getting in touch with us.
Absolutely, and we would love to get some into your hands. WPC really has to be seen and felt to be judged, and the grain, the finish and the weight tell you far more in person than any photograph ever will. Request yours through our Sample Request Page or simply get in touch, and we will put together a set that matches the products and colors you are interested in.
The team can be contacted through the form on this page, by email, or by phone depending on the nature of the inquiry.
Yes, you are very welcome. Our showroom is located at Longquanwu Eco-Industrial Zone, Miaoxi, Huzhou, Zhejiang, China, where you can see the full decking, cladding and fencing range applied in real settings and compare finishes side by side. We do ask you to book your visit in advance, so we can make sure the right technical colleague is available to guide you. If travelling to China is not practical, we are happy to give you a live video tour of the showroom instead and send a sample box so you can assess the products yourself.
Yes. Our technical team supports dealers on projects of every size, from a single terrace to a full facade or fencing scheme. We help with material calculations, substructure advice, detail drawings and full product specifications, and we can supply samples for your client presentations.
We aim to answer every enquiry within 24 hours on working days. If your question needs input from our engineering or production team, we will confirm receipt within that same 24 hours and let you know when the full answer follows. Do keep in mind that our team works in China Standard Time, so a message sent late in your day is normally picked up the next morning.
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